24 July 2024,
1pm (UK BST)
Hear how Veygo Insurance generated 6x ROI with an AI Assistant that does the work of 4 contact centre agents.
24 July 2024, 1pm (UK BST). Register here today!
Veygo Insurance (part of the Insurance giant, Admiral Group) faced consistently high numbers of repetitive enquiries that were inefficient to handle through their primary channel, email.
Hear how Veygo Insurance generated a 6x ROI with an AI Assistant that does the work of 4 contact centre agents.
Join key members of the Veygo and Logicdialog project teams in this ‘warts n all’ webinar to discuss the good, the bad and the ugly of a successful enterprise AI deployment.
Topics we’ll cover include…
Data collection - what data helps you decide if an AI Assistant is right for your enterprise?
Vendor assessment - what to look for in a vendor and their platform.
The all important kick off call - what foundations are laid at this pivotal point?
The A Team - who should be involved (and who should be kept at arms length during the roll out)?
You built it but did they come - how to drive a shift in customer behaviour and ensure your new channel is adopted.
And more… including a look at Logicdialog’s platform and an open and honest Q+A.
Date: 24 July 2024
Time: 1pm (UK BST)
Platform: Google Meet
Meet the Speakers
Kevin Tardy
Operational Excellence Lead
Veygo Insurance
Andy Feltham
Product Director
Logicdialog
Matthew Evans
Operational Excellence Consultant
Veygo Insurance
Karyn Reidy
Client Success Lead
Logicdialog