Helping charities, trusts, and non-profits reduce costs with AI powered communications
The primary challenge facing charities, trusts and non profits today is securing sustainable funding amid rising operational costs. Logicdialog frees your teams from repetitive communication tasks so they can focus on driving donations and revenues.
Trusted across the non profit sector
Logicdialog saves Non Profits thousands of staff hours with AI powered replies to phone calls, emails, web and social media enquiries.
With contact costs around £7 per interaction, Non Profits need a way to deliver better, faster, cheaper access to information on the causes they support, the events they hold, and the donations they need.
Generative Conversational AI does this on any channel, at any time and in any language.
Beyond Housing is a non profit Housing Association that was able to reduce the manpower needed to answer resident enquiries by 50% thanks to Logicdialog.
50%
By streamlining communication and making it easier for people to engage, we helped boost online donations by 6%, significantly raising support for Amnesty’s mission.
6%
Social Care Wales are using Generative AI to help solve the social care careers crisis by simplifying the recruitment processes. They’ve reduced the need for manual communications by 54%.
54%
Non Profit use cases
Logicdialog comes with dozens of pre built workflow frameworks and integrations, meaning Non Profits can deploy quickly and easily.
Building new use cases is easy with a no code, drag and drop interface.
Missed Bin Collections
Residents can report missed collections, validate whether a recollection is appropriate and request information and reminders about subsequent collections.
Fly Tipping
Report fly tipping incidents with geo located AI powered reporting tools that allow for image uploads and let residents track the status of their report.
Social Care
Use AI to collect all the relevant information you need to drive citizens to the most appropriate human agent or department.
Leisure
Citizens can find, book and pay for leisure classes using AI Assistants that will guide them through the process without the need for human intervention.
Blue Badges
Applying for blue badges can be done via AI Assistants, meaning faster applications with less onus on contact centre staff.
Education
Apply for school places and school travel, understand term times, and school meal menus and more with AI powered education service automation.
Revenues and Benefits
Apply for, check and challenge revenues and benefits payments via AI powered, automated interactions. Connect to an agent only if really needed.
Housing
Submit fault reports and book repairs with AI. Check rent balances, make payments, register for housing and search available properties - all with AI.
Do you have other use cases in mind? Logicdialog is as flexible as it is powerful, so let’s talk!
“Our organisation deals with a lot of complex issues. Logicdialog gives us the opportunity to deal with thousands more queries 24/7/365 in a cost-effective way, freeing up our front-line staff to deal with issues that really need a human response”.
- Matthew Gatehouse,
Head of Policy, Monmouthshire County Council
We work with your existing content and infrastructure
Logicdialog acts as a layer of AI that works perfectly with hundreds of CRMs, contact centres, knowledge bases and infrastructures. Deployment is rapid and ROI (almost) immediate. These deep integrations mean that Logicdialog doesn’t just answer simple citizen enquiries, it executes complex tasks (taking payments, booking appointments, documenting reports), meaning your teams can dedicate time to the people who really need them.
Understand the needs of your residents with citizen insights
Collecting, analysing and visualising user data gives Local Government real citizen insights to help understand their needs and improve services based on the data.
How can AI support your Local Authority?
Our resources will help you understand…
Download our ‘AI for Local Authorities’ guide below, or visit our resources page to learn more about all things AI.
Logicdialog has been a trusted partner of Local Authorities since 2018. Our clients are leveraging the power of Generative Conversational AI to streamline operations, reduce costs, and enhance the citizen experience. Through extensive data analysis and client interviews, we have gained a comprehensive understanding of the challenges facing Local Government. In this guide, we share our insights and showcase how the implementation of our platform can address these challenges and bring significant benefits to Local Government operations.
“Mental health, addiction, dependency...
I’d rather my team take the time to deal with these calls properly than answer endless queries that can be easily automated.”
Are you ready to explore Generative Conversational AI?
We’ve delivered dozens of Public Sector AI projects since 2017, and many of our clients have worked with us for 5 years or more. When you chose to work with Logicdialog, you’re selecting a true AI partner with decades of AI experience between us, and a real passion for delivering AI for good.