The enterprise AI layer for mission-critical work.

ENTERPRISE AI ORCHESTRATION

Consolidate systems, automate workflows, execute processes, and orchestrate communications. Fast. With no rip and replace.

We don’t replace your systems. We help them work together.

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TRUSTED BY THE ENTERPRISE


Humans shouldn’t have to act like robots

THE PROBLEM

Organisations still rely on people to move information between systems, find policies, process updates, answer repetitive questions and close loops. But humans acting as middleware = slow, expensive, fragile, and frustrating. For everyone.

01

Fragmented systems

Critical data lives across dozens of platforms. Integration becomes a permanent project, not a solved problem.

02

Manual orchestration

Humans become the glue between systems - reading, copying, pasting, triggering. Skilled people doing robotic work.

03

Frustrated end users

Delays, inconsistencies, and dead ends leave customers and teams confused, frustrated, and disengaged.


Let Logicdialog do the ordinary so your teams can do the extraordinary

THE PLATFORM

Emotional intelligence, empathy, specialist knowledge and experience is what makes people valuable. The best companies are built when people have time to use those qualities.

Integration

Logicdialog connects systems, data sources, content, APIs, and platforms to push and pull data across the organisation.

Automation

Logicdialog applies your businesses rules and policies, LLM powered reasoning and agentic orchestration.

Execution

Logicdialog triggers system actions and omnichannel communications to support your teams and customers.


Action, not just words

Automate business processes across every department. Remove repetitive, manual, ‘busy work’ and drive massive operational efficiencies with AI.

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10%

10x

25%

less manual live chats

CSAT scores uplift

first contact fix

"The AI is currently completing the work of 4.6 employees; we’ve saved £135,000 a year.

Kevin Tardy
Head of Operational Excellence
Veygo by Admiral Insurance

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From content to AI powered communication.

Connect Logicdialog to your content and data sources and let Generative AI automatically answer customer and colleague enquiries through email, phone, web, social media, or internal platforms like MS Teams and Slack.

Screenshot of a video call with three participants, one host and two others, with transcription and audio waveform displayed.

75%

6x

30%

less emails handling time

less contact centre traffic

first year ROI

"Our average resolution time for emails dropped by 30% and the AI can process thousands of emails simultaneously."

Paul Sidun
Head of Customer Service
12Go Asia

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Automated marketing. Accelerated sales.

Logicdialog is here to hike your sales too. Trigger automated, 2-way sales conversations with AI to capture more leads and close more deals with less effort.

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25%

uptick in online donations

4 wks

concept to live

£30k

sales opportunities in 6 weeks

"The AI has captured, qualified and distributed to our teams around £30,000 worth of new cases in 6 weeks "

Tom Alberto
Head of R&D
National Legal Services

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Take a closer look

Content integration
Import or link content and from any source to deliver seamless service and support with minimal effort. Go live in minutes with no code needed.

Dynamic translation
Interact in 120+ languages and always get replies in your native tongue. Even during human to human contact, talk your own language and Logicdialog handles translations.

Secure and scaleable
GDPR Compliant and ISO27001 Accredited, all data is encrypted in transit and at rest in UK data centres. With data masking and more, rest assured you can scale securely.

Deep dive analytics
Turn customer and colleague interactions into insights and make data driven decisions to constantly improve business operations.

No code builder
Drag, drop, plug, play with a no code workflow and conversation builder. Quickly and easily create powerful, integrated AI Assistants for any communication channel.

Human in the loop
Whilst we’re AI first, we believe that some things need that human touch. That’s why our AI can seamlessly switch to a real person via email, web chat, phone or video call.

Omni channel automation
Automate communications across all voice and text channels - phone, email, web, social messaging, and internal channels like MS Teams and Slack.

Bring your own LLM
With different capabilities and approaches to security, it’s important you’re not tied to just one LLM. Choose from ChatGPT, Claude, Llama3, Gemini and more.

Codeless integration
Plug into more that 5000 3rd party platforms so you can push and pull the data you need to deliver the services your customers and colleagues deserve.

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"We’ve redeployed 50% of FTE from repetitive inbound live chat to more value adding areas of the business.

Leanne Thistle
Head of Customer Service
Beyond Housing

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From interaction to insights.

Logicdialog captures, analyses and visualises every interaction with your business so you can truly learn from ‘the voice of the customer’ and make data driven business improvements.

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