Smarter service, faster sales.
Our Generative AI platform improves service, sales, and customer satisfaction by using your company’s content and data to automate business communications and processes.
From content to AI powered communication.
Connect Logicdialog to your website, CRM, CMS, documents or data and let the AI automatically answer customer and colleague enquiries through email, phone, web, social media, or internal platforms like MS Teams and Slack.
75%
6x
30%
less emails handling time
less contact centre traffic
first year ROI
"Our average resolution time for emails dropped by 30% and the AI can process thousands of emails simultaneously."
Paul Sidun
Head of Customer Service
12Go Asia
Action (not just words).
Logicdialog goes beyond communication by integrating with over 5000 platforms to automate business processes across every department. Remove repetitive, manual, ‘busy work’ and drive massive operational efficiencies with AI.
10%
10x
25%
less manual live chats
CSAT scores uplift
first contact fix
"The AI is completing the work of 4.6 contact centre agents, we’ve saved £135,000 a year.
Kevin Tardy
Head of Operational Excellence
Veygo by Admiral Insurance
Automated marketing. Accelerated sales.
Logicdialog is here to hike your sales too. Trigger automated, 2-way sales conversations with AI to capture more leads and close more deals with less effort.
25%
uptick in online donations
4 wks
concept to live
£30k
sales opportunities in 6 weeks
"The AI has captured, qualified and distributed to our teams around £30,000 worth of new cases in 6 weeks "
Tom Alberto
Head of R&D
National Legal Services
Take a closer look
Content integration
Import or link content and from any source to deliver seamless service and support with minimal effort. Go live in minutes with no code needed.
Dynamic translation
Interact in 120+ languages and always get replies in your native tongue. Even during human to human contact, talk your own language and Logicdialog handles translations.
Secure and scaleable
GDPR Compliant and ISO27001 Accredited, all data is encrypted in transit and at rest in UK data centres. With data masking and more, rest assured you can scale securely.
Deep dive analytics
Turn customer and colleague interactions into insights and make data driven decisions to constantly improve business operations.
No code builder
Drag, drop, plug, play with a no code workflow and conversation builder. Quickly and easily create powerful, integrated AI Assistants for any communication channel.
Human in the loop
Whilst we’re AI first, we believe that some things need that human touch. That’s why our AI can seamlessly switch to a real person via email, web chat, phone or video call.
Omni channel automation
Automate communications across all voice and text channels - phone, email, web, social messaging, and internal channels like MS Teams and Slack.
Bring your own LLM
With different capabilities and approaches to security, it’s important you’re not tied to just one LLM. Choose from ChatGPT, Claude, Llama3, Gemini and more.
Codeless integration
Plug into more that 5000 3rd party platforms so you can push and pull the data you need to deliver the services your customers and colleagues deserve.
"We’ve redeployed 50% of FTE from repetitive inbound live chat to more value adding areas of the business.
Leanne Thistle
Head of Customer Service
Beyond Housing