Blogs, guides, reports and resources.

AI in Insurance: A report in association with Veygo Insurance.

paul shepherd 11/08/2024 paul shepherd 11/08/2024

AI in Insurance: A report in association with Veygo Insurance.

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5 key insights from our webinar with Veygo Insurance, on how they achieved 6xROI with their digital assistant

Karyn Reidy 26/07/2024 Karyn Reidy 26/07/2024

5 key insights from our webinar with Veygo Insurance, on how they achieved 6xROI with their digital assistant

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Enhancing Student and Staff Services Through Conversational AI

paul shepherd 26/07/2024 paul shepherd 26/07/2024

Enhancing Student and Staff Services Through Conversational AI

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Fast track to growth: National Legal Services take Generative AI from launch to leads to ROI in under 60 days.

Karyn Reidy 24/07/2024 Karyn Reidy 24/07/2024

Fast track to growth: National Legal Services take Generative AI from launch to leads to ROI in under 60 days.

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Webinar; learn how to drive a 6x ROI from your AI Assistant - from Veygo Insurance

paul shepherd 24/07/2024 paul shepherd 24/07/2024

Webinar; learn how to drive a 6x ROI from your AI Assistant - from Veygo Insurance

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Meet Spytty! Newport County’s AI Assistant!

paul shepherd 10/07/2024 paul shepherd 10/07/2024

Meet Spytty! Newport County’s AI Assistant!

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Case Study: Herefordshire Council. Transforming Local Government Services with AI

Karyn Reidy 07/07/2024 Karyn Reidy 07/07/2024

Case Study: Herefordshire Council. Transforming Local Government Services with AI

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5 tips to optimise your conversation designs

Karyn Reidy 25/06/2024 Karyn Reidy 25/06/2024

5 tips to optimise your conversation designs

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The real, actual, proven benefits of Generative AI Assistants - a breakdown.</span>

paul shepherd 15/06/2024 paul shepherd 15/06/2024

The real, actual, proven benefits of Generative AI Assistants - a breakdown.

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Social Care Wales launch an innovative chatbot to improve efficiency.</span>

paul shepherd 10/06/2024 paul shepherd 10/06/2024

Social Care Wales launch an innovative chatbot to improve efficiency.

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The Gen AI features you need for conversational success

Karyn Reidy 02/06/2024 Karyn Reidy 02/06/2024

The Gen AI features you need for conversational success

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Why a knowledge manager should be your next big hire

Karyn Reidy 30/05/2024 Karyn Reidy 30/05/2024

Why a knowledge manager should be your next big hire

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Revitalising Wales’ transport with innovation and excellence

Karyn Reidy 27/05/2024 Karyn Reidy 27/05/2024

Revitalising Wales’ transport with innovation and excellence

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How Beyond Housing dramatically reduced pressure on its contact centre

Karyn Reidy 23/05/2024 Karyn Reidy 23/05/2024

How Beyond Housing dramatically reduced pressure on its contact centre

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How Veygo’s AI Assistant does the work of 4 contact centre agents.

paul shepherd 20/05/2024 paul shepherd 20/05/2024

How Veygo’s AI Assistant does the work of 4 contact centre agents.

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Transform your bot from ‘just’ FAQs to strategic partner

Karyn Reidy 15/05/2024 Karyn Reidy 15/05/2024

Transform your bot from ‘just’ FAQs to strategic partner

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How 12Go slashed customer service costs by 91% with generative AI

Karyn Reidy 15/05/2024 Karyn Reidy 15/05/2024

How 12Go slashed customer service costs by 91% with generative AI

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Case Study: Monmouthshire County Council. Transforming Citizen Engagement with Conversational AI

paul shepherd 13/03/2024 paul shepherd 13/03/2024

Case Study: Monmouthshire County Council. Transforming Citizen Engagement with Conversational AI

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If You Build It, Will They Really Come?

paul shepherd 18/10/2023 paul shepherd 18/10/2023

If You Build It, Will They Really Come?

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TOOLS: Calculate your digital assistant ROI with our return on technology investment calculator. Build a business case to present to stakeholders.

paul shepherd 03/04/2023 paul shepherd 03/04/2023

TOOLS: Calculate your digital assistant ROI with our return on technology investment calculator. Build a business case to present to stakeholders.

ROI Calculator image

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